Legal
Delete Account & Data
You can request the deletion of your DidWeFeed account and all associated data at any time.
In-App Deletion
RecommendedThe fastest way to delete your account is directly inside the app:
- 1Open DidWeFeed and go to Settings.
- 2Tap on "Data & privacy" and select "Delete account".
This will immediately delete your user account, your profile, and all associated personal data from our servers. If you were the last member of a household, that household is deleted too — including its pets, care history, and photos.
Web Request (Email)
If you no longer have the app installed or cannot access your account, you can submit a deletion request via email:
- 1Send an email from your registered DidWeFeed email address to: privacy@didwefeed.app
- 2Use the subject line "Account Deletion Request".
To help us verify your request, please include your email address and/or user ID in the email body. Once verified, we will permanently delete your account and all associated data within 7 days. You will receive a confirmation email once the process is complete.
What data is deleted?
Upon account deletion, all data associated with your account is permanently removed from our active database (Supabase), including:
- Your email address and sign-in credentials
- Your profile name, profile photo, and preferences
- Your membership in any household
- Any household you were the last member of, with its pets, tasks, care history, and photos
Any data that is part of a shared household care log will be anonymized or removed to prevent disruption to other household members.